Frequently Asked Questions
Where are Ghost Flower garments made?
All Ghost Flower garments are made in the United States.
How should I care for my Ghost Flower garments?
Please hand wash your Ghost Flower garments with a gentle fabric soap then lay flat to dry.
How can I track my order once I make a purchase?
A notification will be sent via email once your order has been received, and once it has shipped from our facility. Your account will also provide these updates.
How can I change or cancel my order once the transaction has gone through?
To change or cancel an order, please reach out to us right away at firstname.lastname@example.org
If you receive a damaged item, or something you did not order, please reach out to us right away at email@example.com
What if an item is out of stock? How can I be notified once it is available?
If something is out of stock, please email firstname.lastname@example.org with the style name, color and size you are looking for.
How long will it take my item(s) to ship once my order is placed?
All items take 2- 3 business days, excluding holidays and weekends to process before shipping. For more information on shipping, please click HERE.
How can I return an item(s) I purchased?
For returns, please click HERE.
Who should I contact regarding all of my Ghost Flower questions?
Customer service is available Monday - Friday from 9AM-6PM. Please email email@example.com and your question will be answered within 1 business day by one of our Ghost Flower team members.