Frequently Asked Questions

Where are Ghost Flower garments made?

All Ghost Flower garments are made in the United States.

How should I care for my Ghost Flower garments?

Please hand wash your Ghost Flower garments with a gentle fabric soap then lay flat to dry.

How can I track my order once I make a purchase?

A notification will be sent via email once your order has been received, and once it has shipped from our facility.  Your account will also provide these updates.

How can I change or cancel my order once the transaction has gone through?

To change or cancel an order, please reach out to us right away at

If you receive a damaged item, or something you did not order, please reach out to us right away at

What if an item is out of stock?  How can I be notified once it is available?

If something is out of stock, please email with the style name, color and size you are looking for.

How long will it take my item(s) to ship once my order is placed?

All items take 2- 3 business days, excluding holidays and weekends to process before shipping.  For more information on shipping, please click HERE.

How can I return an item(s) I purchased?

For returns, please click HERE.

Who should I contact regarding all of my Ghost Flower questions?

Customer service is available Monday - Friday from 9AM-6PM.  Please email and your question will be answered within 1 business day by one of our Ghost Flower team members.