Frequently Asked Questions

Where are Ghost Flower garments made?


All Ghost Flower garments are made in the United States.


How should I care for my Ghost Flower garments?

Please hand wash your Ghost Flower garments with a gentle fabric soap then lay flat to dry.


How can I track my order once I make a purchase?

A notification will be sent via email once your order has been received, and once it has shipped from our facility.  Your account will also provide these updates.

How can I change or cancel my order once the transaction has gone through?

To change or cancel an order, please reach out to us right away at customercare@ghostflower.com

If you receive a damaged item, or something you did not order, please reach out to us right away at customercare@ghostflower.com

What if an item is out of stock?  How can I be notified once it is available?

If something is out of stock, please email customercare@ghostflower.com with the style name, color and size you are looking for.

How long will it take my item(s) to ship once my order is placed?

All items take 2- 3 business days, excluding holidays and weekends to process before shipping.  For more information on shipping, please click HERE.

How can I return an item(s) I purchased?

For returns, please click HERE.
 

Who should I contact regarding all of my Ghost Flower questions?

Customer service is available Monday - Friday from 9AM-6PM.  Please email customercare@ghostflower.com and your question will be answered within 1 business day by one of our Ghost Flower team members.